Capture More Phone Orders, Even During the Rush
iOrderUP helps you handle more calls, capture more phone orders, and reduce interruptions to your staff — in English, Spanish, and Portuguese, 24/7.
Illustrative product demo — example calls, not real customer data.
The phone is costing your restaurant orders
These are the moments that quietly cost restaurants and food trucks money, every single shift.
Missed calls during rush hours
When the line's out the door and the kitchen's slammed, nobody's free to pick up — so the phone just rings.
Staff interrupted by phone calls
Every ringing phone pulls someone away from cooking, serving, or the register to answer a question they've answered fifty times.
Lost orders when multiple customers call
When two or three customers call at once, only one gets through — the rest hear a busy signal and order somewhere else.
Language barriers with customers
A caller who's more comfortable in Spanish or Portuguese can get rushed off the phone — or give up before ordering at all.
Built to capture orders, not just calls
Every feature exists to answer more calls, take more orders, and keep your kitchen focused on cooking.
Handle more calls during your busiest hours
Less hold music, less voicemail — iOrderUP helps you pick up faster, day or night, especially during your busiest rush.
Capture more phone orders
Accurate to-go orders, confirmed item by item — quantities, prices, and notes — captured straight into your queue.
Answers menu & hours questions
From what's in a dish to whether you're open on Sunday, callers get an instant, accurate answer.
Captures modifications & allergy notes
Substitutions, special requests, and allergy notes are captured accurately and passed along with the order for your kitchen to review.
Transfers to staff only when needed
Complaints, large catering requests, anything outside the script — routed straight to a person.
Speaks three languages
English, Spanish, and Portuguese, handled naturally — no customer lost to a language barrier on the phone.
Live on your phone line in three simple steps
Connect or forward your existing number
Depending on your current phone setup, we connect directly or forward your existing line — so customers keep calling the number they already know.
Load your menu & rules
We load your menu, prices, hours, and house rules so it answers exactly the way your team would.
Go live and start capturing phone orders
Calls get answered, orders get captured, and staff are looped in only when it's truly needed.
Not an answering service. An ordering system.
Many basic answering services simply take a message. iOrderUP is built specifically to capture the order — and knows when a call needs a person instead.
Basic Message-Taking Service
- Primarily takes messages or routes calls
- Restaurant-specific menu knowledge may be limited
- Call handling capabilities vary by provider
- May require staff involvement to complete an order
iOrderUP
- Built specifically around restaurant phone workflows
- Captures phone orders during the call
- Uses your restaurant's menu, hours, and operating rules
- Handles multiple calls simultaneously
- Escalates to staff only when necessary
- English, Spanish, and Portuguese support
Illustrative product demo — example calls and orders, not real customer data.
Incoming Calls
ExampleOrder
Example ticket- 1xShrimp & Grits$16.00
- 1xFried Green Tomato Plate$11.00
- 2xSweet Tea$6.00
Hear iOrderUP In Action
Hear how iOrderUP handles a call from start to finish, or call the demo line yourself.
Sample Call Recording
Hear how iOrderUP answers a call, takes the order, and knows when to hand off.
Call the Demo Line
Once live, you'll be able to call this number to hear iOrderUP answer, take an order, and hand off when needed.
Demo line — coming soonReady to Stop Missing Orders?
Tell us about your restaurant and we'll set up a demo.
Location
North Charleston, South Carolina